Thankfully, Photoshop was a great pioneer but today their are literally dozens of cheap products that do all the same. I can honestly say I've never come across a company with such a negative view of their customers. veteran with 30 years developing and purchasing various software products. It's just too bad that you cannot now give that money to Adobe for a legitimate license. Since most upgrades were purchased by using a credit card, obtaining a refund from the credit card company for product sold illegally is a simple process.

Adobe will not even allow those customers to buy a legitimate upgrade license for full price. Those loyal customers are simply stuck with a CS6 version that will not reload should their systems die or need re-imaging. Second, since it took almost three years with CS6 being offered both by legitimate and ill-legitimate vendors, the Adobe Genuine program was designed to not offer any recourse to those customers who were duped by Adobe's rip-off resellers.

This will force their thousands of loyal customers to either plug into the subscription model or fade away into the sunset (or just die off as the case may be).

In response to this issue, Adobe has selected 2 paths forward.įirst, all future editions will be subscription based and eventually all previously generation of CSxx will expire from support. As part of this program Adobe now recognizes that their previous serial number security was so drastically weak that their software was being sold by an uncontrollable number of unauthorized partners. Today I learned that in 2016 Adobe started the Genuine program.

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